TOTVS drives growth through integrated ecosystem and artificial intelligence

TOTVS, renowned for its ERP systems that help businesses manage accounts, purchases, and inventory, has rapidly expanded its presence in the Brazilian market. To sustain this momentum, the company continuously invests in building a comprehensive ecosystem of solutions that address the diverse needs of businesses across the country.

Recognized in the Technology and Telecommunications category of the 2026 Best and Largest Awards, TOTVS achieved 30 consecutive quarters of double-digit growth in recurring revenue in the second quarter of this year. This marks seven and a half years of uninterrupted expansion, fueled by a robust business model that expands its portfolio, executes mergers and acquisitions, and strengthens strategic partnerships built on market trust.

This performance reflects the success of the company’s growth diversification strategy. TOTVS has consistently increased its share of technology investments in Brazil, combining new customer acquisition with the expansion of its offerings.

“Today, we are no longer just an ERP company. We have a wide range of other solutions that revolve around it and are offered to companies that are already our ERP customers,” says Dennis Herszkowicz, CEO of TOTVS.

Local presence and focus on SMEs

To closely monitor the market, TOTVS relies on proximity. The company maintains sales, implementation, and support teams across the country through its own units and franchises, with a structure specifically designed to support businesses of all sizes, particularly small and medium-sized enterprises. The service accompanies clients through all stages of their technological evolution.

“We have operations in Latin America, but at its core, TOTVS is a Brazilian company because the client profile we work with—small and medium-sized enterprises—requires this very close physical presence of sales, implementation, and support teams,” says Herszkowicz.

The local presence supports the goal of growing within its own customer base. Implementing the system, guiding its use, and providing support keep teams in direct contact with clients’ businesses. It is through this routine that the company identifies new demands and expands its operations.

From traditional management to artificial intelligence

Artificial intelligence is already a reality in TOTVS’ solutions. The company applies concepts of ASI (Artificial Specialized Intelligence—intelligence for specific purposes) directly contextualized to business processes, ensuring immediate gains in efficiency, productivity, and decision-making support.

With a comprehensive portfolio that offers different entry points for new customers, TOTVS positions itself in the market as a trusted partner, aiming to be the first choice when any company considers making strategic technology decisions.

By combining specialized technology, an integrated ecosystem, and a presence throughout Brazil, TOTVS consolidates its relationship with the market and charts the course for the next steps in innovation in the country.