Claude’s use reshapes work at Anthropic and signals market changes

From executors to supervisors: a new work dynamic

An internal study by Anthropic, published on Friday the 16th, reveals that intensive use of Claude has transformed the structure of technical teams. Developers now spend part of their time managing their own agents, assigning tasks, organizing deliveries, and deciding when to intervene directly.

The research shows that the proportion of junior professionals in technical hires dropped from 27% to 9% over the period analyzed. The share of technical staff in the company’s total workforce also decreased, falling from 21% to 14% since the start of 2025. Despite this relative decline, the absolute number of technical hires continued to grow, while areas such as sales, finance, and recruitment expanded at a faster rate.

Automation increases execution capacity, but it also creates a queue of decisions that still depend on people.

The study’s authors, who analyzed internal records and conducted 17 interviews, emphasize that these changes are not the result of random adoption but occurred during a phase of accelerated business expansion. This limits the attribution of productivity gains solely to technology.

From code to supervision: new challenges

As agents take over repetitive tasks, the human role shifts to activities such as guidance, review, and solving complex problems. Defining what each agent can do, what information it should receive, and when to ask for help are now essential tasks for managers.

To make supervision feasible amid the growing volume of automated deliveries, Anthropic employees developed tools that monitor activities and reduce the need to check each result individually.

While Anthropic’s experience is valuable for understanding an organization structured around artificial intelligence, its findings cannot be generalized to companies with different levels of adoption, processes, or tools.

Implications for the future of work

The decline in hiring beginners does not mean these roles will disappear across all sectors. The study documents a change in the company’s own recruitment choices and leaves open how other organizations will train professionals when some entry-level tasks can be automated.

The central conclusion is that technology does not eliminate the need for human judgment but redefines the focus of work: less direct execution and more strategic decision-making and course correction.